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 Post subject: HELP Crash on Startup??
PostPosted: Mon Dec 28, 2015 1:24 pm 
Trooper
Trooper

Joined: Mon Dec 28, 2015 1:13 pm
Posts: 4
So, after desperately wanting this game for a little over a year, I finally bought it during the Christmas sale... Well, I downloaded it and it doesn't seem to want to launch, which is ridiculous! What can I do? I've already done everything in that I've read on threads here... I've updated all my graphics drivers, disabled steam overlay, deleted options.xml, and even edited the executional file to administrator, or to launch in compatibility mode for Windows 7 (My OS)..
As you can tell, I'm running Windows 7, AMD and Intel Drivers.
I'm very upset that this is happening as I thought this would be the great game I know, but instead is nothing but an error popup.
http://steamcommunity.com/id/Spyboii/


Code:
000:000 - ======================================================
000:000 - Captain`s Log: 5:20  28.12.2015
000:000 - ======================================================

000:000 - MainCommon: Entry point.
000:001 - Version: DoorKickers 1.0.9 (Steam)
000:001 - Options::Load()...
000:001 - DPI: 96 / 96
000:001 - Options::InitSupportedResolutions() desktop resolution: 1920x1080
000:031 - Options::InitSupportedResolutions() 1600x900
000:031 - Options::InitSupportedResolutions() 1366x768
000:031 - Options::InitSupportedResolutions() 1280x720
000:031 - Options::InitSupportedResolutions() 1680x1050
000:031 - Options::InitSupportedResolutions() 1440x900
000:031 - Options::InitSupportedResolutions() 1280x800
000:031 - Options::InitSupportedResolutions() 1400x1050
000:031 - Options::InitSupportedResolutions() 1280x960
000:031 - Options::InitSupportedResolutions() 1152x864
000:031 - Options::InitSupportedResolutions() 1024x768
000:031 - Options::InitSupportedResolutions() 1280x1024
000:035 - Unique id:
000:035 - Current language: English
000:035 - Options::Load() done!
000:035 - Options::Load() done!
000:035 - Command line 0: "D:\Steam\steamapps\common\DoorKickers\DoorKickers.exe"
000:035 - Command line 1:
000:035 - ----------------------------------------------
000:035 - Operating System: Windows 7
000:035 - ----------------------------------------------
000:035 - CPU: Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz (architecture=Intel level=6 model=60 stepping=3)
000:035 - ----------------------------------------------
000:035 - MEMORY REPORT :
000:035 -     34 percent of memory in use
000:035 -  16269 MB total physical memory
000:035 -  10643 MB free physical memory
000:035 -  32536 MB total paging file
000:035 -  26378 MB free paging file
000:035 -   2047 MB total virtual memory
000:035 -   1936 MB free virtual memory
000:165 - Options::Save()...
000:166 - Options::Save() done!
000:166 - WinMain: Creating window (1920x1080 fullscreen=1 windowed=1) ...
000:171 - Winmain: done creating window !
000:171 - ----------------------------------------------
000:171 - OS_InitOpenGLDevice(): ...
000:172 - Display device \\.\DISPLAY1 Intel(R) HD Graphics 4600 used for \\.\DISPLAY1\Monitor0 Generic PnP Monitor
000:178 - Crashing...printing some useful info:
000:178 - Total Texture Memory: 0.0 MB in 0 textures
000:178 - ----------------------------------------------
000:178 - MEMORY REPORT :
000:179 -     34 percent of memory in use
000:179 -  16269 MB total physical memory
000:179 -  10620 MB free physical memory
000:179 -  32536 MB total paging file
000:179 -  26346 MB free paging file
000:179 -   2047 MB total virtual memory
000:179 -   1857 MB free virtual memory


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PostPosted: Tue Dec 29, 2015 8:45 am 
Tough Guy
Tough Guy

Joined: Tue Dec 31, 2013 7:01 pm
Posts: 183
Hi, found a similar problem on Intel's forum https://communities.intel.com/thread/64 ... 0&tstart=0

Seems that Intel 4600 sometimes has problem rendering OpenGL sw.

See it your pc manufacturer has specific drivers or if you already tried them try the drivers from Intel site.

_________________
Axios play Door Kickers (YouTube playlist)


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PostPosted: Thu Dec 31, 2015 11:18 am 
Trooper
Trooper

Joined: Mon Dec 28, 2015 1:13 pm
Posts: 4
Axios wrote:
Hi, found a similar problem on Intel's forum https://communities.intel.com/thread/64 ... 0&tstart=0

Seems that Intel 4600 sometimes has problem rendering OpenGL sw.

See it your pc manufacturer has specific drivers or if you already tried them try the drivers from Intel site.


I don't know how that's supposed to help me?? What can I do? Is there even anything I can do, or should I just get a refund?


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PostPosted: Thu Dec 31, 2015 3:59 pm 
Tough Guy
Tough Guy

Joined: Tue Dec 31, 2013 7:01 pm
Posts: 183
Spyboii wrote:
Axios wrote:
Hi, found a similar problem on Intel's forum https://communities.intel.com/thread/64 ... 0&tstart=0

Seems that Intel 4600 sometimes has problem rendering OpenGL sw.

See it your pc manufacturer has specific drivers or if you already tried them try the drivers from Intel site.


I don't know how that's supposed to help me?? What can I do? Is there even anything I can do, or should I just get a refund?


As I said:

See it your pc manufacturer has specific drivers or if you already tried them try the drivers from Intel site.

_________________
Axios play Door Kickers (YouTube playlist)


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PostPosted: Thu Dec 31, 2015 4:44 pm 
Site Admin
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Joined: Wed Mar 13, 2013 1:04 pm
Posts: 1088
Location: @gosamihai
Wait, so you have both an AMD card and an Intel card?

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PostPosted: Fri Jan 01, 2016 2:38 am 
Trooper
Trooper

Joined: Mon Dec 28, 2015 1:13 pm
Posts: 4
Pintea wrote:
Wait, so you have both an AMD card and an Intel card?

Yeah. And I've tried disabling one at a time to get it to run on either one, and it doesn't want to work. I've also tried updating/downgrading both from various different versions, but no luck.


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PostPosted: Fri Jan 01, 2016 5:50 pm 
Site Admin
Site Admin

Joined: Wed Mar 13, 2013 1:04 pm
Posts: 1088
Location: @gosamihai
Did you update de drivers for the AMD card from www.amd.com?

The game is trying to run on the Intel HD 4600 integrated adapter instead of the dedicated AMD one.
For some AMD cards, you can set what video card the game uses from the Catalyst control panel. Also, try right-clicking on the game’s executable and choose “Run using Radeon HD...”.

How did you try disabling the integrated video?

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PostPosted: Tue Jan 05, 2016 9:34 am 
Trooper
Trooper

Joined: Mon Dec 28, 2015 1:13 pm
Posts: 4
Pintea wrote:
Did you update de drivers for the AMD card from http://www.amd.com?

The game is trying to run on the Intel HD 4600 integrated adapter instead of the dedicated AMD one.
For some AMD cards, you can set what video card the game uses from the Catalyst control panel. Also, try right-clicking on the game’s executable and choose “Run using Radeon HD...”.

How did you try disabling the integrated video?

I finally got it working! Had to play around in my Device Manager a bit, Roll back then update some drivers via the Driver Manager, and not the websites.. And it worked! I'm happy that I can finally get to playing this, but still upset with the time it took to get up and working.


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PostPosted: Tue Jan 05, 2016 10:32 am 
Site Admin
Site Admin

Joined: Wed Mar 13, 2013 1:04 pm
Posts: 1088
Location: @gosamihai
Glad to hear you got it working, we've had many users report this issue with AMD+integrated video adapters recently.
We'll be sure to send them to your solution, thanks!

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