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PostPosted: Sun Jan 17, 2016 3:28 am 
Trooper
Trooper

Joined: Sun Jan 17, 2016 3:21 am
Posts: 3
Hello,

I've paid for DoorKickers through FastSpring and my Amazon account. The payment has been charged to my credit card, but I haven't received a download link for the title nor a key to use for Steam for about 4 hours now. Does this link or code come later on? Or is there an issue somewhere that's preventing me from grabbing the link or code? I've looked on my Amazon Payments account and the confirmation emails I've received from Amazon but those don't contain any info, and I haven't received any email directly from a domain that looks to belong to your company so I'm assuming there's something wrong or I'm not looking in the right place.

Thanks!


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PostPosted: Sun Jan 17, 2016 8:30 am 
Tough Guy
Tough Guy

Joined: Tue Dec 31, 2013 7:01 pm
Posts: 183
Hi,

waiting a Devs' reply, have you checked spam folder?

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Axios play Door Kickers (YouTube playlist)


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PostPosted: Sun Jan 17, 2016 2:04 pm 
Trooper
Trooper

Joined: Sun Jan 17, 2016 3:21 am
Posts: 3
Yep, no contact from this site other than my confirmation email for registering on the forum.


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PostPosted: Sun Jan 17, 2016 7:17 pm 
Site Admin
Site Admin

Joined: Wed Mar 13, 2013 1:04 pm
Posts: 1086
Location: @gosamihai
Are you the same person that emailed us?
If so, I've replied with the contents of the email you should have received. I also resent the original one, let me know if you get it.

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@gosamihai


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PostPosted: Sun Jan 17, 2016 8:07 pm 
Trooper
Trooper

Joined: Sun Jan 17, 2016 3:21 am
Posts: 3
Pintea wrote:
Are you the same person that emailed us?
If so, I've replied with the contents of the email you should have received. I also resent the original one, let me know if you get it.


I don't believe so. I've checked all received mail for anything mentioning "inthehillhouse.com", Killhouse Games, or anything that might have been contained within my Amazon Payments confirmation and it looks like I haven't received any code or link. I've PM'ed you my contact details to confirm.

Thanks!


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PostPosted: Mon Jan 18, 2016 2:40 pm 
Site Admin
Site Admin

Joined: Wed Mar 13, 2013 1:21 pm
Posts: 895
All good now?

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Dan Dimitrescu
The Game Design guy


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