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 Post subject: Game Reset
PostPosted: Mon Jul 18, 2016 7:57 pm 
Trooper
Trooper

Joined: Mon Jul 18, 2016 1:04 am
Posts: 3
Hello I bought this game a few weeks ago and I have to say it's probably my favorite game to play on Android. Unfortunately on Saturday when I went to play the game all of my progress had been reset. The weird thing is it still shows the stars I've earned for the single player missions. But my squad level went back to level 1 and I lost all of my weapon unlocks as well my progress in the campaign. I'm working my way back to unlocking everything again but I don know if I can get back what I had unlocked before. Also I don't want to unlock stuff again and have it reset again. Any help will be appreciated.

Thanks


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 Post subject: Re: Game Reset
PostPosted: Mon Jul 18, 2016 8:59 pm 
Site Admin
Site Admin

Joined: Wed Mar 13, 2013 1:04 pm
Posts: 1086
Location: @gosamihai
Hi,
This seems to happen on some devices, but we haven’t figured out why exactly.
For the moment you should use the “Export save-games” option more often (from the Options menu).

You can't exactly get back the stuff you unlocked, but we can do a small hack for it. Just send me the code you get when exporting the save games.

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 Post subject: Re: Game Reset
PostPosted: Mon Jul 18, 2016 10:29 pm 
Trooper
Trooper

Joined: Mon Jul 18, 2016 1:04 am
Posts: 3
Thanks the code I got when I exported the save file is IMCDSI. Also where does it export the file to and how would I import a fIle if I need to recover my progress?

Thanks


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 Post subject: Re: Game Reset
PostPosted: Tue Jul 19, 2016 7:07 am 
Site Admin
Site Admin

Joined: Wed Mar 13, 2013 1:04 pm
Posts: 1086
Location: @gosamihai
StarTrekFan wrote:
Thanks the code I got when I exported the save file is IMCDSI. Also where does it export the file to and how would I import a fIle if I need to recover my progress?

Thanks

The file is exported on our servers. I have modified it and added some extra stars for unlocking stuff.
Go to Options->Import and click it (the code should be filled in).

Use the export option as often as you can, since it is not automatically synchronized.
It's just like a save-game system.

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@gosamihai


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 Post subject: Re: Game Reset
PostPosted: Tue Jul 19, 2016 7:01 pm 
Trooper
Trooper

Joined: Mon Jul 18, 2016 1:04 am
Posts: 3
Thanks for the help. I am making sure to save more often.


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 Post subject: Re: Game Reset
PostPosted: Mon Jul 25, 2016 7:51 pm 
Trooper
Trooper

Joined: Mon Jul 25, 2016 7:45 pm
Posts: 2
Hello,
This has just happende to me as well. Lost everything other than the levels I have completed. Any chance you can help me as well?
Cheers

Rbcbdt is the code on mine. But I never saved on this before.


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 Post subject: Re: Game Reset
PostPosted: Tue Jul 26, 2016 7:31 am 
Site Admin
Site Admin

Joined: Wed Mar 13, 2013 1:04 pm
Posts: 1086
Location: @gosamihai
TommyD wrote:
Hello,
This has just happende to me as well. Lost everything other than the levels I have completed. Any chance you can help me as well?
Cheers

Rbcbdt is the code on mine. But I never saved on this before.


Done :) Just import it again.

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I code
@gosamihai


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 Post subject: Re: Game Reset
PostPosted: Wed Jul 27, 2016 6:38 pm 
Trooper
Trooper

Joined: Mon Jul 25, 2016 7:45 pm
Posts: 2
Awesome thanks.


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